INDIA'S BEST DESIGN PROJECT 2017
Janalakshmi Microfinance - Branch Operations Manual & Activity Calendar
Project Introduction:
Redesign the branch operations manual to standardize it across 400 branches, simplify and demystify everyday operations for the semi–educated, young employees, mostly from under–privileged backgrounds, without feeling intimidated by the complex financial jargon. Reduce cognitive effort required and equip them to adhere to the stated processes.
Client:
Janalakshmi Financial Services
Designed by:
Cracker & Rush
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